Refund Policy

1. 7-day refund option

We offer a 7-day refund option from the date of purchase for most eligible orders. To request a refund, contact our support team at support@skillnova.ai with your purchase details.

2. Limited refund conditions after access is granted

SkillNova AI provides digital access after purchase. Since this is a digital product, refund eligibility may be limited after access is granted. After access is granted, limited refund conditions apply. If you request a refund after you have accessed the lessons, we may apply limited conditions based on how the access has been used.

3. Digital product only

Digital product. No physical goods. We do not ship items.

4. How we process refunds

• Refund requests are reviewed based on eligibility and the timing of your request.
• If approved, the refund is issued to the original payment method according to the payment partner’s timelines.
• We may ask for basic purchase details to verify your order.

5. Contact support

For refund questions, please email us at support@skillnova.ai.